Contentment can be easily calculated using surveys. And, when it comes to measuring customer contentment, calculating employee satisfaction is essential. It is because both these are directly proportional to each other. Therefore, we, at our company, leave no stone unturned to satisfy the requirements of our employees. To ensure the same, we hold training sessions for them to polish their skills, conduct team building exercises, etc. Consequently, we are able to retain a team of 500 employees. With their assistance, we have made it possible to bring the coffee cafes culture to India. Thus, establishing a large clientele.